Data Deletion Instructions
Last Updated: July 7, 2026
XtroSocial is operated by ANXZONE. If you connected Facebook Pages, Instagram Business accounts, LinkedIn Pages, advertising accounts, or Canva accounts to XtroSocial, you can disconnect them or request deletion of your data at any time using the steps below.
For more detail on how we collect and use data, see our Privacy Policy.
STEP 01
Disconnect in XtroSocial
Log in to XtroSocial, open Account Settings, and disconnect any Facebook Pages, Instagram Business accounts, LinkedIn Pages, advertising accounts, or Canva accounts you no longer want linked to the platform.
STEP 02
Revoke access on Facebook
Go to Facebook Settings > Business Integrations (or Apps and Websites), find XtroSocial, and remove the app. This revokes our access to your Facebook and Instagram data through that connection.
STEP 03
Revoke access on LinkedIn
In your LinkedIn account settings, locate the area where you manage permitted services or connected applications, find XtroSocial, and revoke access. This removes our access to LinkedIn data through that connection.
STEP 04
Request full account deletion
Email support@xtrosocial.com from the address associated with your XtroSocial account. Use the subject line "Data Deletion Request" and include your full name and registered email address.
STEP 05
Confirmation and processing
We will confirm receipt of your request by email. Verified deletion requests are processed within 30 days. You will receive a final confirmation once your data has been removed from our systems.
What gets deleted
- Your XtroSocial account profile and login credentials
- Stored Facebook and Instagram connection tokens
- Stored LinkedIn connection tokens and connection details
- Stored Canva OAuth tokens and connection details
- Scheduled posts, drafts and platform analytics cached in XtroSocial
- Advertising performance data associated with your account
LinkedIn: Disconnect LinkedIn from XtroSocial Settings. You can also revoke XtroSocial in your LinkedIn account settings where you manage permitted services or connected applications. We delete stored LinkedIn tokens and connection data when you disconnect. Content already published to LinkedIn remains on LinkedIn and is controlled by your account settings there.
Canva: Disconnect Canva from XtroSocial Settings → Social Channels, or revoke XtroSocial in Canva → Settings → Authorized apps. We delete stored Canva tokens and connection data when you disconnect. Exported images already saved in your media library or posts are removed when you delete those items or your account.
Content already published to Facebook or Instagram remains on those platforms and is controlled by your account settings there.
Access the platform at xtro.social to manage connected accounts before requesting deletion.